How to Find a Care Home Ltd Privacy Notice:
How to Find a Care Home Ltd collects personal data to fulfil the contract held with their client (to find a care home place), this contract forms the lawful basis upon which the company collects, processes and stores personal data. Where special category data (e.g. healthcare information) is collected, processed and stored explicit consent will be sought from the client or the client’s relative/friend in line with requirements to fulfil the agreed contract. The company will document how they obtained the data should it not be supplied by the data subject.
How to Find a Care Home Ltd will ensure that clients/client representatives understand that by entering into the contract they are agreeing to the sharing of information to relevant parties to source a place in a care home. All data held about a client will be available for the client, client’s relative/friends to view, update and/or erase from the database upon request. This can be requested at any time.
How to Find a Care Home Ltd will process and share information to a third party when required to fulfill the agreed contract. The sharing of information does not include names and addresses of either the client or the next of kin. A client referral form will be sent by email (password protected) with medical details, no names, care centres, hospitals or home addresses will be mentioned.
How to Find a Care Home Ltd hold clients details in a secure, cloud database which has security protocol in line with GDPR.
Addresses are obtained and kept in-house for quality monitoring purposes only, this information is deleted once monitoring questionnaires are sent to clients. Upon a case being closed personal data will be erased.
Any queries can be directed to Gail McGrath, Data Protection Officer (DPO) at How to Find a Care Home Ltd via contact information found at www.howtofindacarehome.uk. Clients or client representatives have the right to make complaints to the company DPO or ICO.